Shipping policy

**Processing Time**

Orders are processed within 1–3 business days following successful payment. During the processing period, we conduct quality checks, packaging, and shipping preparations for your items.

Weekends and public holidays are not considered business days; orders placed during these times will be processed on the next business day.

**Shipping Time & Carriers**

All our products are shipped from: 2nd & 3rd Floors, No. 26 Rifu Road, Baishixia East District, Fuyong Subdistrict, Bao'an District, Shenzhen, Guangdong Province.

**Estimated Delivery Time**

Estimated delivery times vary depending on the destination.

**United States**

Estimated Delivery Time: 7–12 business days

**Canada**

Estimated Delivery Time: 7–12 business days

**Shipping Fees**

All orders qualify for free shipping.

**Customs, Duties, and Taxes**

For international orders, customs duties, taxes, or import fees may apply depending on the regulations of the destination country or region.

Such fees are determined by the customs authorities of the destination country and are the sole responsibility of the customer.

**Address & Tracking**

Please ensure you provide an accurate and complete shipping address in English (including house/apartment number, street name, city, state/province, postal code, and contact phone number). The buyer is responsible for any delivery failures or additional shipping costs resulting from an incorrect address.

Tracking information updates may take 2 to 5 business days to appear, depending on the carrier's processing speed.

**Logistics Delay Disclaimer**

While we strive to ensure timely delivery, logistics delays may occur due to uncontrollable factors such as public holidays, extreme weather conditions, customs inspections, or carrier backlogs. We are not held liable for delays caused by these circumstances; however, we will actively assist you in tracking and resolving any issues.

Contact us

If you have any questions regarding your order, products or our service, please contact our customer service.

Shenzhen Senze Electronics Co., Ltd.

Tel: +86 15986828627

Email: support@amiijoy.us

Address:2nd and 3rd Floors, No. 26 Rifu Road, Baishixia East District, Fuyong Subdistrict, Bao'an District, Shenzhen, Guangdong Province, China 518103